Ubisoft Entertainment SA (/ - /,; French: [ybisɔft]; formerly Ubi Soft Entertainment SA) is a French video game company headquartered in Montreuil with several development studios across the world. Its video game franchises include Rayman, Raving Rabbids, Prince of Persia, Assassin's Creed, Far Cry, Watch Dogs, Just Dance, and the Tom Clancy's series. As of March 2018, Ubisoft is the fourth largest publicly traded game company in the Americas and Europe in terms of revenue and market capitalisation, after Activision Blizzard, Electronic Arts and Take-Two Interactive.
Logo since May 2017
Administrative headquarters in Montreuil
|Formerly||Ubi Soft Entertainment SA (1986–2003)|
|Founded||28 March 1986|
|Products||See List of Ubisoft games|
|Brands||Anno, Assassin's Creed, Far Cry, Imagine, Just Dance, Prince of Persia, Rayman, Raving Rabbids, Tom Clancy's, Watch Dogs|
|Revenue||€1.732 billion (2018)|
|€222.317 million (2018)|
|€139.452 million (2018)|
|Total assets||€2.805 billion (2018)|
|Total equity||€889.330 million (2018)|
|Owner||Guillemot family (18.5%)|
Number of employees
|Subsidiaries||See List of Ubisoft subsidiaries|
Origins and first decade (1986–1996)Edit
The Guillemot family had established themselves as a support business for farmers in the Brittany province in northwest France and nearby regions, including into the United Kingdom. The five sons of the family – Christian, Claude, Gérard, Michel, and Yves – helped with the company's sales, distribution, accounting, and management with their parents before university. All five gained business experience while at university, which they brought back to the family business after graduating. The brothers came up with the idea of diversification to sell other products of use to farmers; Claude began with selling CD audio media. Later, the brothers expanded to computers and additional software that included video games.
In the early 1980s, they saw that the costs of buying computers and software from a French supplier was more expensive than buying the same materials in the United Kingdom and shipping to France, and came upon the idea of a mail-order business around computers and software. Their mother said they could start their own business this way as long as they managed it themselves and equally split its shares among the five of them. Their first business was Guillemot Informatique, founded in 1984. They originally only sold through mail order but soon were getting orders from French retailers, since they were able to undercut other suppliers by up to 50% of the cost of new titles. By 1986, this company was earning about 40 million French francs (roughly US$5.8 million at that time). In 1985, the brothers established Guillemot Corporation for similar distribution of computer hardware. As demand continued, the brothers recognised that video game software was becoming a lucrative property and decided that they needed to get into the industry's development side, already having insight on the publication and distribution side. Ubi Soft (formally named Ubi Soft Entertainment S.A.) was founded by the brothers on 28 March 1986. The name "Ubi Soft" was selected to represent "ubiquitous" software.
Ubi Soft initially operated out of offices in Paris, moving to Créteil by June 1986. The brothers used the chateau in Brittany as the primary space for development, hoping the setting would lure developers, as well as to have a better way to manage expectations of their developers. The company hired Nathalie Saloud as manager, Sylvie Hugonnier as director of marketing and public relations, as well as several programmers, though Hugonnier had left the company by May 1986 to join Elite Software. Games published by Ubi Soft in 1986 include Zombi, Ciné Clap, Fer et Flamme, and Masque, as well as Graphic City, a sprite editing programme. As their first game, Zombi became a critical and commercial success, and had sold five thousand copies by January 1987. Ubi Soft also entered into distribution partnerships for the game to be released in Spain and West Germany. Ubi Soft started importing products from abroad for distribution in France, with 1987 releases including Elite Software's Commando and Ikari Warriors, the former of which sold 15,000 copies by January 1987. In 1988, Yves Guillemot was appointed as Ubi Soft's chief executive officer.
By 1988, the company had about a half-dozen developers working from the chateau. These included Michel Ancel, a teenager at the time noted for his animation skills, and Serge Hascoët, who applied to be a video game tester for the company. The costs of maintaining the chateau became too expensive, and the developers were given the option to relocate to Paris. Ancel's family, which had moved to Brittany for his job could not afford the cost of living in Paris, and returned to Montpellier in southern France, and the Guillemot brothers told Ancel to keep them abreast of anything he might come up with there. Ancel returned with Frédéric Houde with a prototype of a game with highly animated features that caught the brothers' interest. Michel Guillemot decided to make the project a key one for the company, establishing a studio in Montreuil to house over 100 developers in 1994, and targeting the new line of fifth generation consoles such as the Atari Jaguar and PlayStation. Their game, Rayman, was released in 1995 to critical success, and is considered the game that put Ubi Soft in the worldwide spotlight. Alongside this, Yves managed Guillemot Informatique, making deals with Electronic Arts, Sierra On-Line and MicroProse to distribute their games in France. By the end of the decade, Guillemot Informatique began expanding to other markets, including the United States, the United Kingdom, and Germany. They entered the video game distribution and wholesale markets, and by 1993 they had become the largest distributor of video games in France.
Worldwide growth (1996–2003)Edit
In 1996, Ubi Soft listed its initial public offering and raised over US$80 million in funds to help them to expand the company. Within two years, the company established worldwide studios in Annecy (1996), Shanghai (1996), Montreal (1997), and Milan (1998).
One difficulty that the brothers found was the lack of an intellectual property that would have a foothold in the United States market; games like Rayman did well in Europe but not overseas. When widespread growth of the Internet arrived around 1999, the brothers decided to take advantage of this by founding game studios aimed at online free-to-play titles, including GameLoft; this allowed them to license the rights to Ubi Soft properties to these companies, increasing the share value of Ubi Soft five-fold. With the extra infusion of €170 million, they were able to then purchase Red Storm Entertainment in 2000, giving them access to the Tom Clancy's series of stealth and spy games, highly popular in the United States. Ubi Soft helped with Red Storm to continue to expand the series, bringing titles like Tom Clancy's Ghost Recon and Tom Clancy's Rainbow Six series. The company got a strong foothold in the United States when it worked with Microsoft to develop Tom Clancy's Splinter Cell, an Xbox-exclusive title released in 2002 to challenge the PlayStation-exclusive Metal Gear Solid series, by combining elements of Tom Clancy's series with elements of an in-house developed game called The Drift. Splinter Cell helped not only to sell the Xbox console but established both Ubi Soft and its Montreal studio as important players in the video game market.
In March 2001, Gores Technology Group sold The Learning Company's entertainment division (which included games originally published by Brøderbund, Mattel Interactive, Mindscape and Strategic Simulations) to them. The sale included the rights to intellectual properties such as the Myst and Prince of Persia series. Ubisoft Montreal developed the Prince of Persia title into Prince of Persia: The Sands of Time, released in 2003, another critically successful title. At the same time, Ubi Soft also released Beyond Good & Evil, Ancel's project after Rayman; it was one of Ubi Soft's first commercial "flop" and was met with lukewarm reception at its release alongside a competitive 2003 release market, but which since has gained a cult following.
Around 2001, Ubi Soft established its editorial department headed by Hascoët, initially named as editor in chief but later known as the company's Chief Content Officer. Hascoët had worked alongside Ancel on Rayman in 1995 to help refine the game, and saw the opportunity to apply that across all of Ubi Soft's games. Until early 2019, nearly every game published by Ubisoft was reviewed through the editorial department and personally by Hascoët.
Continued expansion (2003–2015)Edit
On 9 September 2003, Ubi Soft announced that they would change their name to simply Ubisoft, and introduced a new logo known as "the swirl". In December 2004, rival gaming corporation Electronic Arts purchased a 19.9% stake in the firm. Ubisoft referred to the purchase as "hostile" on EA's part. Ubisoft's brothers recognised they had not considered themselves within a competitive market, and employees had feared that an EA takeover would drastically alter the environment within Ubisoft. EA's CEO at the time, John Riccitiello, assured Ubisoft the purchase was not meant as a hostile manoeuvre, and EA ended up selling the shares in 2010.
Ubisoft established another new IP, Assassin's Creed, first launched in 2007; Assassin's Creed was originally developed by Ubisoft Montreal as a sequel to Prince of Persia: The Sands of Time but instead transitioned to a story about Assassins and the Templar Knights. In July 2006, Ubisoft bought the Driver franchise from Atari for a sum of €19 million in cash for the franchise, technology rights, and most assets. In July 2008, Ubisoft made the acquisition of Hybride Technologies, a Piedmont-based studio renowned for its expertise in the creation of visual effects for cinema, television and advertising. In November 2008, Ubisoft acquired Massive Entertainment from Activision. In January 2013, Ubisoft acquired South Park: The Stick of Truth from THQ for $3.265 million.
Ubisoft announced plans in 2013 to invest $373 million into its Quebec operations over seven years, a move that was expected to generate 500 additional jobs in the province. The publisher is investing in the expansion of its motion capture technologies and consolidating its online games operations and infrastructure in Montreal. By 2020, the company would employ more than 3,500 staff at its studios in Montreal and Quebec City.
In July 2013, Ubisoft announced a major breach in its network resulting in the potential exposure of up to 58 million accounts including usernames, email address, and encrypted passwords. Although the firm denied any credit/debit card information could have been compromised, it issued directives to all registered users to change their account passwords and also recommended updating passwords on any other website or service where a same or similar password had been used. All the users who registered were emailed by the Ubisoft company about the breach and a password change request. Ubisoft promised to keep the information safe.
In March 2015, the company set up a Consumer Relationship Centre in Newcastle-upon-Tyne. The centre is intended to integrate consumer support teams and community managers. Consumer Support and Community Management teams at the CRC are operational seven days a week.
Attempted takeover by Vivendi (2015–2018)Edit
Since around 2015, the French mass media company Vivendi has been seeking to expand its media properties through acquisitions and other business deals. In addition to advertising firm Havas, Ubisoft was one of the first target properties identified by Vivendi, which as of September 2017 has an estimated valuation of $6.4 billion. Vivendi, in two separate actions during October 2015, bought shares in Ubisoft stock, giving them a 10.4% stake in Ubisoft, an action that Yves Guillemot considered "unwelcome" and feared a hostile takeover. In a presentation during the Electronic Entertainment Expo 2016, Yves Guillemot stressed the importance that Ubisoft remain an independent company to maintain its creative freedom. Guillemot later described the need to fight off the takeover: "...when you're attacked with a company that has a different philosophy, you know it can affect what you've been creating from scratch. So you fight with a lot of energy to make sure it can't be destroyed." Vice-President of Live Operations, Anne Blondel-Jouin, expressed similar sentiment in an interview with PCGamesN, stating that Ubisoft's success was (partly) due to "...being super independent, being very autonomous."
Vivendi also acquired stake in mobile game publisher Gameloft, also owned by the Guillemots, at the same time it started acquiring Ubisoft shares. In the following February, Vivendi acquired €500 million worth of shares in Gameloft, gaining more than 30% of the shares and requiring the company under French law to make a public tender offer; this action enabled Vivendi to complete the hostile takeover of Gameloft by June 2016. Following Vivendi's actions with Gameloft in February 2016, the Guillemots asked for more Canadian investors in the following February to fend off a similar Vivendi takeover; by this point, Vivendi had increased their share in Ubisoft to 15%, exceeding the estimated 9% that the Guillemots owned. By mid-June 2016, Vivendi had increased its shares to 20.1%, but denied it was in the process of a takeover.
By the time of Ubisoft's annual board meeting in September 2016, Vivendi had gained 23% of the shares, while the Guillemots were able to increase their voting share to 20%. A request was made at the board meeting to place Vivendi representatives on Ubisoft's board, given the size of their shareholdings. The Guillemots argued strongly against this, reiterating that Vivendi should be seen as a competitor, and succeeded in swaying other voting members to deny any board seats to Vivendi.
Vivendi continued to buy shares in Ubisoft, approaching the 30% mark that could trigger a hostile takeover; as of December 2016, Vivendi held a 25.15% stake in Ubisoft. Reuters reported in April 2017 that Vivendi's takeover of Ubisoft would likely happen that year, and Bloomberg Businessweek observed that some of Vivendi's shares would reach the two-year holding mark, which would grant them double voting power, and would likely meet or exceed the 30% threshold. The Guillemot family has since raised their stake in Ubisoft; as of June 2017, the family now held 13.6 percent of Ubisoft's share capital, and 20.02 percent of the company's voting rights. In October 2017, Ubisoft announced it reached a deal with an "investment services provider" to help them purchase back 4 million shares by the end of the year, preventing others, specifically Vivendi, from buying these.
In the week just before Vivendi would gain double-voting rights for previously purchased shares, which would have likely pushed their ownership over 30%, the company, in quarterly results published in November 2017, announced that it had no plans to acquire Ubisoft for the next six months, nor would seek board positions due to the shares they held during that time, and that it "would ensure that its interest in Ubisoft would not exceed the threshold of 30% through the doubling of its voting rights." Vivendi remained committed to expanding in the video game sector, identifying that their investment in Ubisoft could represent a capital gain of over 1 billion euros.
On 20 March 2018, Ubisoft and Vivendi struck a deal ending any potential takeover, with Vivendi agreeing to sell all of its shares, over 30 million, to other parties and agreeing to not buy any Ubisoft shares for five years. Some of those shares were sold to Tencent, which after the transaction held about 5.6 million shares of Ubisoft (approximately 5% of all shares). The same day, Ubisoft announced a partnership with Tencent to help bring their games into the Chinese market. Vivendi completely divested its shares in Ubisoft by March 2019.
Ongoing developments (2018 onward)Edit
Since 2018, Ubisoft's studios have continued to focus on its core franchises, including Assassin's Creed, Tom Clancy's, Far Cry, and Watch Dogs, but found itself starting to trail its rival publishers Electronic Arts, Activision and Take Two. As reported by Bloomberg Businessweek, while Ubisoft as a whole had nearly 16,000 developers by mid-2019, larger than some of its competitors, and producing five to six major AAA releases each year compared to the two or three from the others, the net revenue earned per employee was the lowest of the four due to generally lower sales of its games. Bloomberg Business attributed this partially due to spending trends by video game consumers purchasing fewer games with long playtimes, as most of Ubisoft's major releases tend to be. To counter this, Ubisoft in October 2019 postponed three of the six titles it had planned in 2019 to 2020 or later, as to help place more effort on improving the quality of the existing and released games. Further, due to overall weak sales in 2019, Ubisoft stated in January 2020 that it would be reorganizing its editorial board to provide a more comprehensive look at its game portfolio and devise greater variation in its games, which Ubisoft's management said had fallen stagnant and too uniform, and had contributed to weak sales.
Stemming from a wave of sexual misconduct accusations of the #MeToo movement in June and July 2020, Ubisoft had a large number of high-level employees accused of misconduct from both internal and external sources. Between Ubisoft's internal investigation and a separate study by the newspaper Libération, several employees had been found to have long records of sexual misconduct and troubling behaviour, going back up to ten years, which had been dismissed by the human resources departments, but which had affected employee morale and game quality. As a result, several Ubisoft staff either stepped down or were let go, including Hascoët, Maxime Béland, the co-founder of Ubisoft Toronto, and Yannis Mallat, the managing director of Ubisoft's Canadian studios. Yves Guillemot, whose role in managing these issues was unclear, implemented changes in the company to address these issues as it further investigated the extent of the misconduct claims.
|1492 Studio||Vailhauquès, France||2014||March 2018|||
|Blue Mammoth Games||Atlanta, United States||2009||March 2018|||
|Future Games of London||London, England||2009||October 2013|
|Green Panda Games||Paris, France||2013||July 2019|||
|Hybride Technologies||Piedmont, Quebec, Canada||1991||2008|
|i3D.net||Rotterdam, Netherlands||2002||March 2019|||
|Ivory Tower||Villeurbanne, France||September 2007||October 2015|
|Ketchapp||Paris, France||March 2014||September 2016|||
|Kolibri Games||Berlin, Germany||2016||February 2020|||
|Massive Entertainment||Malmö, Sweden||1997||November 2008|
|Nadeo||Paris, France||November 2000||October 2009|
|Red Storm Entertainment||Cary, North Carolina, United States||November 1996||August 2000|
|RedLynx||Helsinki, Finland||August 2000||November 2011|
|Ubisoft Abu Dhabi||Abu Dhabi, United Arab Emirates||October 2011||N/A|
|Ubisoft Annecy||Annecy, France||1996|
|Ubisoft Barcelona||Sant Cugat del Vallès, Spain||1998|
|Ubisoft Barcelona Mobile||Barcelona, Spain||2002||September 2013|
|Ubisoft Belgrade||Belgrade, Serbia||November 2016||N/A|||
|Ubisoft Berlin||Berlin, Germany||January 2018|||
|Ubisoft Bordeaux||Bordeaux, France||September 2017|||
|Ubisoft Bucharest||Bucharest, Romania||1992|
|Ubisoft Chengdu||Chengdu, Sichuan, China||2008|
|Ubisoft Düsseldorf||Düsseldorf, Germany||October 1988||January 2001|||
|Ubisoft Da Nang||Da Nang, Vietnam||September 2019||N/A|||
|Ubisoft Halifax||Halifax, Nova Scotia, Canada||2003||October 2015|
|Ubisoft Kyiv||Kyiv, Ukraine||April 2008||N/A|
|Ubisoft Leamington||Leamington Spa, England||November 2002||January 2017|
|Ubisoft Mainz||Mainz, Germany||October 1988||January 2001|||
|Ubisoft Milan||Milan, Italy||1998||N/A|
|Ubisoft Montpellier||Castelnau-le-Lez, France||1994|
|Ubisoft Montreal||Montreal, Canada||1997|
|Ubisoft Mumbai||Mumbai, India||June 2018|||
|Ubisoft Odesa||Odessa, Ukraine||March 2018|||
|Ubisoft Osaka||Osaka, Japan||1996||2008|
|Ubisoft Paris||Montreuil, France||1992||N/A|
|Ubisoft Paris Mobile||Montreuil, France||2013|
|Ubisoft Philippines||Santa Rosa, Philippines||March 2016|
|Ubisoft Pune||Pune, India||2000||2008|
|Ubisoft Quebec||Quebec City, Canada||June 2005||N/A|
|Ubisoft Reflections||Newcastle upon Tyne, England||July 1984||July 2006|
|Ubisoft Saguenay||Chicoutimi, Canada||February 2018||N/A|
|Ubisoft San Francisco||San Francisco, United States||2009|
|Ubisoft Shanghai||Shanghai, China||1996|
|Ubisoft Singapore||Singapore||July 2008|
|Ubisoft Sofia||Sofia, Bulgaria||2006|
|Ubisoft Stockholm||Stockholm, Sweden||2017|
|Ubisoft Toronto||Toronto, Canada||May 2010|
|Ubisoft Winnipeg||Winnipeg, Canada||April 2018|
|Game Studios||Los Angeles, United States||January 2001||March 2001||March 2001|||
|Microïds Canada||Montreal, Canada||N/A||March 2005||March 2005|||
|Related Designs||Mainz, Germany||1995||April 2013||June 2014|||
|Sinister Games||Chapel Hill, North Carolina, United States||1997||May 2000||2003|||
|Southlogic Studios||Porto Alegre, Brazil||1996||January 2009||January 2009|||
|Sunflowers Interactive||Heusenstamm, Germany||1993||April 2007||April 2007|||
|THQ Montreal||Montreal, Canada||October 2010||January 2013||January 2013|||
|Tiwak||Montpellier, France||August 2000||December 2003||March 2011|||
|Ubi Studios||Oxford, England||N/A||May 2000||N/A|||
|Ubisoft Casablanca||Casablanca, Morocco||April 1998||N/A||June 2016|||
|Ubisoft Sao Paulo||São Paulo, Brazil||July 2008||N/A||2010|||
|Ubisoft Vancouver||Vancouver, Canada||2006||February 2009||January 2012|||
|Ubisoft Zurich||Thalwil, Switzerland||August 2011||N/A||October 2013|||
|Wolfpack Studios||Round Rock, Texas, United States||1999||March 2004||May 2006|||
Games as a serviceEdit
According to Guillemot, Ubisoft recognised that connected sandbox games, with seamless switches between single and multiplayer modes provided the players with more fun, leading the company to switch from pursuing single-player only games to internet connected ones. According to Guillemot, Ubisoft internally refers to its reimagined self as 'before The Division' and an 'after The Division'.
In an interview with The Verge, Anne Blondel-Jouin, executive producer of The Crew turned vice-president of live operations, noted that The Crew was an early game of Ubisoft's to require a persistent internet connection in order to play. This raised initial concerns for gamers, hampering the game's initial success and sparked concerns internally at the company.
Ubisoft Connect, formerly Uplay, is a digital distribution, digital rights management, multiplayer and communications service for PC created by Ubisoft. First launched alongside Assassin's Creed II as a rewards program to earn points towards in-game content for completing achievements within Ubisoft, it expanded into a desktop client and storefront for Windows machine alongside other features. Ubisoft later separated the rewards program out as its Ubisoft Club program, integrated with Uplay. Ubisoft Connect was announced in October 2020 as a replacement for UPlay and its Ubisoft Club to launch on October 29, 2020 alongside Watch Dogs: Legion. Connect replaces UPlay and the Club's previous functions while adding support for cross-platform play and save progression for all future games and several of its current titles. It includes the same reward progression system that the Club offered to gain access to in-game content. Several of the older games on the UPlay service will not be updated to support these new reward features that they previously had under the Ubisoft Club; for those, Ubisoft will unlock all rewards for all players.
Uplay/Ubisoft Connect serves to manage the digital rights for Ubisoft's games on Windows computers, which has led to some criticism when it was first launch, as some games required always-on digital rights management, causing loss of same game data should players lose their Internet connection. The situation was worsened after Ubisoft's servers were struck with denial of service attacks that made the Ubisoft games unplayable due to this DRM scheme. Ubisoft eventually abandoned the always-on DRM scheme, though still require all Ubisoft games to perform a start-up check through Uplay/Ubisoft Connect their servers when launched.
AnvilNext, formerly named Scimitar, is a proprietary game engine developed wholly within Ubisoft Montreal in 2007 for the development of the first Assassin's Creed game and has since been expanded and used for nearly all other Assassin's Creed titles and other Ubisoft games.
The Disrupt game engine was developed by Ubisoft Montreal and is used for the Watch Dogs games. Majority of the engine was built from scratch and uses an aggressively multithreaded renderer, running on fully deferred physically based rendering pipeline with some technological twists to allow for more advanced effects.
The Dunia Engine is a software fork of the CryEngine that was originally developed by Crytek, with modifications made by Ubisoft Montreal. The CryEngine was unique at the time as it could render large outdoor environmental spaces. Crytek had created a demo of their engine called X-Isle: Dinosaur Island which they had demonstrated at the Electronic Entertainment Expo 1999. Ubisoft saw the demo, and had Crytek build out the demo into a full title, becoming the first Far Cry, released in 2004. That same year, Electronic Arts established a deal with Crytek to build a wholly different title with an improved version of the CryEngine, leaving them unable to continue work on Far Cry. Ubisoft assigned Ubisoft Montreal to develop console versions of Far Cry, and arranging with Crytek to have all rights to the Far Cry series as well as a perpetual licence on the CryEngine.
In developing Far Cry 2, Ubisoft Montreal modified the CryEngine to include destructable environments and a more realistic physics engine. This modified version became the Dunia Engine, which premiered with Far Cry 2 in 2008. The Dunia Engine continued to be improved, such as adding weather systems, and used of the basis of all future Far Cry games, as well as James Cameron's Avatar: The Game, also developed by Ubisoft Montreal.
Ubisoft introduced the Dunia 2 engine first in Far Cry 3 in 2012, which was made to improve the performance of Dunia-based games on consoles and to add more complex rendering features such as global illumination. According to Remi Quenin, one of the engine's architect at Ubisoft Montreal, the state of the Dunia Engine as of 2017 includes "vegetation, fire simulation, destruction, vehicles, systemic AI, wildlife, weather, day/night cycles, [and] non linear storytelling" which are all fundamental elements of the Far Cry games, and little of the original CryEngine code remained in the current version.
The Snowdrop game engine was co-developed by Massive Entertainment and Ubisoft for Tom Clancy's The Division. The core of the game engine is powered by a "node-based system" which simplifies the process of connecting different systems like rendering, AI, mission scripting and the user interface. The engine was also used in Tom Clancy's The Division 2 and other Ubisoft games such as South Park: The Fractured but Whole and Mario + Rabbids: Kingdom Battle. The engine will also be used in Massive's upcoming game based on James Cameron's Avatar and is next-gen ready.
Film and televisionEdit
In addition to video games, Ubisoft initiated its Ubisoft Film & Television division, then named Ubisoft Motion Pictures, in 2011. Initially developing media works tied to Ubisoft's games, it has since has diversified to other works generally about video games. Notable productions include the live-action film Assassin's Creed (2016) and the series Rabbids Invasion (2013), and Mythic Quest: Raven's Banquet (2020).
2020 sexual misconduct accusations and dismissalsEdit
From late June to early July 2020, a wave of sexual misconduct accusations occurred through the video game industry as part of the ongoing #MeToo Movement, including some of Ubisoft's employees. Ashraf Ismail, the creative director for the upcoming Assassin's Creed Valhalla, stepped down to deal with personal issues related to allegations made towards him; he was later terminated by Ubisoft in August 2020 after their internal investigations. Ubisoft announced two executives that were also accused of misconduct had been placed on leave, and that they were performing an internal review of other accusations and their own policies. Yves Guillemot stated on 2 July 2020 that he had appointed Lidwine Sauer as their head of workplace culture, who is "empowered to examine all aspects of our company’s culture and to suggest comprehensive changes that will benefit all of us", in addition to other internal and external programs to deal with ongoing issues that may have contributed to these problems. Specific accusations were made at Ubisoft Toronto, where the studio co-founder Maxime Béland, also the vice president of editorial for Ubisoft as a whole, was forced to resign by Ubisoft's management due to sexual misconduct issues, but led many of the employees working there to express strong concerns that "The way the studio—HR and management—disregards complaints just enables this behavior from men." Tommy François, the vice president of editorial and creative services, had also been placed on disciplinary leave around early July, but by early August, Ubisoft announced his departure from the company.
Spurred by these claims, the newspaper Libération had begun a deeper investigation into the workplace culture at Ubisoft. The paper ran a two-part report printed on 1 and 10 July 2020 that claimed that Ubisoft had a toxic workplace culture. A major component of the toxic workplace was from numerous accusations related to Hascoët. The issues identified by Libération, and corroborated by employees from other studios, suggested that many of these problems had extended from the human resource heads of the company ignoring complaints made against Hascoët, using sexual misconduct and harassment to intimidate those who criticized him, on the basis that the creative leads were producing valuable products for the company. On 11 July 2020, the company issued a press release, announcing several major departures which include the voluntary resignations of Hascoët, Yannis Mallat, the managing director of Ubisoft's Canadian studios, and Cécile Cornet, the company's global head of human resources. Yves Guillemot temporarily filled in Hascoët's former role.
A following report from Bloomberg News by Jason Schreier corroborated these details, with employees of Ubisoft's main Paris headquarters comparing it to a fraternity house. Further, Schreier had found that the issues with Hascoët had gone back several years and had affected the creative development on the Assassin's Creed series and other products as to avoid the use of female protagonists. Ubisoft had already been criticized for failing to support female player models in Assassin's Creed Unity or in Far Cry 4, which the company claimed was due to difficulty in animating female characters, despite having done this in earlier games. Ubisoft employees, in Schreier's report, said that in the following Assassin's Creed games which did feature female protagonists at release, including Assassin's Creed Syndicate and Assassin's Creed Origins, there were serious considerations of removing or downplaying the female leads from the editorial department. This was due to an ingrained belief that Hascoët had set in the department that female characters did not sell video games. Further, because of Hascoët's clout in the company, the developers would often have to make compromises to meet Hascoët's expectations, such as the inclusion of a strong male character if they had included female leads or if they had used cutscenes, a narrative concept Hascoët reportedly did not like. Hascoët's behavior, among other content decisions made by Hascoët, had appeared to affect the quality of Ubisoft's games by 2019; both Tom Clancy's The Division 2 and Tom Clancy's Ghost Recon Breakpoint underperformed, which gave Ubisoft justification to diminish Hascoët's oversight with the aforementioned January 2020 changes in the editorial department and gave its members more autonomy. There remained questions as to what degree CEO Yves Guillemot knew of these issues prior to their public reporting; employees reported that Hascoët has been very close with the Guillemot brothers since the founding of the editorial department around 2001, and that some of the prior complaints of sexual misconduct had been reported directly to Yves but were dismissed. Gamasutra also spoke to several former and current Ubisoft employees during this period from its worldwide studios, corroborating that these issues appears to replicate across multiple studios, stemming from Ubisoft's main management.
Ubisoft had a shareholders' meeting on 22 July 2020 addressing these more recent issues. Immediate changes in the wake of the departures included a reorganization of both the editorial team and the human resources team. Additionally, two new positions, Head of Workplace Culture and Head of Diversity and Inclusion, would be created to oversee the safety and morale of employees going forward. To encourage this, Ubisoft said it would tie the performance bonus of team leaders to how well they "create a positive and inclusive workplace environment" so that these changes are propagated throughout the company. Ahead of a September 2020 "Ubisoft Forward" media presentation, Yves Guillemot issued a formal apology for the company on their lack of responsibility in the matters prior to these events. Guillemot said "This summer, we learned that certain Ubisoft employees did not uphold our company's values, and that our system failed to protect the victims of their behavior. I am truly sorry to everyone who was hurt. We have taken significant steps to remove or sanction those who violated our values and code of conduct, and we are working hard to improve our systems and processes. We are also focused on improving diversity and inclusivity at all levels of the company. For example, we will invest $1 million over the nest five years in our graduate program. The focus will be on creating opportunities for under-represented groups, including women and people of color." Guillemot sent out a company-wide letter in October 2020 summarizing their investigation, finding that nearly 25% of the employees had experienced or witnessed misconduct in the last two years, and that the company was implementing a four-point plan to correct these problems, with a strong focus to "guarantee a working environment where everyone feels respected and safe". The company hired Raashi Sikka, Uber's former head of diversity and inclusion in Europe and Asia, as vice president of global diversity and inclusion for Ubisoft in December 2020 to follow on to this commitment.
In September 2020 Michel Ancel left Ubisoft and the games industry to work on a wildlife preserve, stating that his project Beyond Good & Evil 2 at Ubisoft and Wild as Wild Sheep Studio was left in good hands before he left. As part of their ongoing coverage from the ongoing sexual misconduct issues, Libération found that Ancel's attention towards Beyond Good & Evil 2 to be haphazard, which had resulted in the numerous delays and restarts since the game's first announcement in 2010. The team also considered Ancel's management style to be abusive, having dismissed much of their work and forcing them to restart on several development pathways. While the team at Ubisoft Montpellier had reported on Ancel's lack of organization and leadership on the project to management as early as 2017, Libération claimed it was his close relationship with Yves Guillemot that allowed the situation to continue until 2020 when a more indepth review of all management was performed in wake of the sexual misconduct allegations. Ancel stated he was not aware of the issues from the team but asserts his departure was stress-related. In November 2020, Hugues Ricour, the managing director of Ubisoft Singapore, stepped down from that role after these internal reviews, though still remained with the company.
The French workers' union Solidaires Informatique is planning a class action lawsuit against Ubisoft in relation to the allegations; Solidaires Informatique had previously represented workers in a similar case of workplace concerns at French developer Quantic Dream.
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