TeamViewer

TeamViewer is a proprietary software application for remote control, desktop sharing, online meetings, web conferencing and file transfer between computers.[10][11][12][13]

TeamViewer
TeamViewer logo.svg
Teamviewer 11 on Windows 10
Teamviewer 11 on Windows 10
Developer(s)TeamViewer AG, Germany
Stable release(s) [±]
Windows (desktop app)15.10.5 / September 22, 2020; 21 days ago (2020-09-22)[1]
macOS15.10.5 / September 22, 2020; 21 days ago (2020-09-22)[2]
Linux15.10.5 / September 22, 2020; 21 days ago (2020-09-22)[3]
Android15.10.100 / September 22, 2020; 21 days ago (2020-09-22)[4]
iOS15.10.2 / September 23, 2020; 20 days ago (2020-09-23)[5]
Windows (UWP app)14.100.134887[6]
BlackBerry OS12.0.0.6394 / February 1, 2017; 3 years ago (2017-02-01)[7]
Chrome OS15.0.14842 / November 19, 2019; 10 months ago (2019-11-19)[8]
Operating systemAndroid, iOS, Linux, macOS, Microsoft Windows, Windows Phone 8, Windows RT, BlackBerry
TypeRemote administration, Web conferencing
LicenseProprietary software
Alexa rankPositive decrease 521 (April 2020)[9]
Websitewww.teamviewer.com

FeaturesEdit

TeamViewer is available for Microsoft Windows, macOS,[14][15] Linux,[16] Chrome OS,[17] iOS,[18] Android,[19] Windows RT,[20] Windows Phone 8[21] and BlackBerry operating systems. It is also possible to access a machine running TeamViewer with a web browser.[22] While the main focus of the application is remote control of computers, collaboration and presentation features are included.[23]

HistoryEdit

The software is distributed by the German company TeamViewer AG, which was founded in Göppingen, Germany in 2005. As of 2018, TeamViewer has local representations in Australia and the United States.

Two outside investments were placed in TeamViewer since 2010. The Durham, North Carolina-based company GFI Software acquired a majority stake in TeamViewer in 2010. The London-based private equity firm Permira took over GFI's stake in TeamViewer in 2014.[24]

In 2020, TeamViewer software has seen significant extra demand caused by the COVID-19 lockdown and the shift of millions of people to remote work.[25]

In July 2020, Teamviewer agreed to acquire augmented reality firm Ubimax to expand its Augmented Reality (AR) and Internet of Things (IoT) offering.[26]

SecurityEdit

Encryption and security featuresEdit

TeamViewer includes encryption based on 2048-bit RSA private/public key exchange and Advanced Encryption Standard AES (256-bit) session encryption, two-factor authentication, enforced password reset on unusual activity and a listing feature for trusted devices (Whitelisting).[27]

AbusesEdit

Remote service scams using TeamViewerEdit

TeamViewer and similar services have been used to commit technical support scams via telephone calls. People are called, either at random or from a list, by criminals claiming to represent a computer support service that has identified the victim's computer as being infected by malware, most often using the name of companies such as Microsoft. They then ask the victim to give them access to their computer by installing a remote control service, which can allow the attacker to infect the computer with malware or to delete or copy personal files or to pretend to have removed malware for which they charge a fee. A Wired journalist investigating the scams was asked by a scammer to install TeamViewer.[28][29] It was reported that ransomware programs were utilizing TeamViewer as a tool to obtain remote access to infected machines.[30][31] In the United Kingdom, the Internet service provider TalkTalk blocked many remote access tools to protect its customers from remote service scams.[32]

Account access misuse and possible breachEdit

In June 2016, hundreds of TeamViewer users reported having their computers accessed by an unauthorized address in China and bank accounts misappropriated.[33] TeamViewer attributed the outcome to user's "careless password use" and denied all responsibility, saying "neither was TeamViewer hacked nor is there a security hole, TeamViewer is safe to use and has proper security measures in place. Our evidence points to careless use as the cause of the reported issue, a few extra steps will prevent potential abuse."[34]

Following the reported misuse, TeamViewer went offline several hours due to a denial-of-service attack.[35] The outage kept users from remotely logging into their computers. The company published a statement on its Web site summarizing the events and giving guidance in how users can protect themselves.[36] TeamViewer referred to previous LinkedIn, Tumblr, and MySpace security breaches where millions of email and password pairs were hacked and the stolen login passwords were reused by the TeamViewer accounts of the victims. Teamviewer also claimed in the same statement that they do "not store any password-equivalent data".[37]. Following this event, TeamViewer launched additional security measures, namely Trusted Devices and enforced TeamViewer account password reset, to improve the security.

Throughout the ordeal, TeamViewer has maintained that it is not at fault for the account thefts. The Germany-based company's handling of the matter has brought harsh criticism [38] from aggrieved customers, who accuse the company of being in "complete denial" of the problem.

Adult servicesEdit

In July 2018, The Register reported the widespread use of TeamViewer in the BDSM scene for HD live video sessions, following the observation that many posts on Twitter exist where these kinds of services are offered.[39]

See alsoEdit

ReferencesEdit

  1. ^ "TeamViewer". TeamViewer. 22 September 2020.
  2. ^ "TeamViewer for Mac". TeamViewer. 22 September 2020.
  3. ^ "TeamViewer". TeamViewer. 22 September 2020.
  4. ^ "TeamViewer". GooglePlay. Google. Retrieved 22 September 2020.
  5. ^ "TeamViewer: Remote Control". App Store. Apple. Retrieved 24 September 2020.
  6. ^ "TeamViewer: Remote Control". Windows Store. Microsoft. Retrieved 20 March 2019.
  7. ^ "TeamViewer: Remote Control". BlackBerry World. BlackBerry Limited. Retrieved 18 December 2017.
  8. ^ "TeamViewer". Chrome Web Store. Google. Retrieved 20 November 2019.
  9. ^ "www.teamviewer.com Competitive Analysis, Marketing Mix and Traffic - Alexa". alexa.com. Retrieved April 22, 2020.
  10. ^ "TeamViewer (Remote Support)". University of New England (UNE). 2013-11-01. Retrieved 2018-03-23.
  11. ^ Carl D. Rinker (16 March 2015). Advanced Home Server - Making the Complicated Easier. Carl D. Rinker. pp. 279–. GGKEY:QQADF012Z6P.
  12. ^ "TeamViewer". PCMAG. 2017-09-07. Retrieved 2018-03-23.
  13. ^ "TeamViewer Releases Major Spring Feature Update". Business Wire. 2018-03-20. Retrieved 2018-03-23.
  14. ^ TeamViewer V4desktop collaboration app now Mac-compatible Philip Michaels, Macworld
  15. ^ Article comparing screen-sharing software, Seth Rosenblatt, Cnet download blog
  16. ^ "TeamViewer 5 for Linux released". Support.teamviewer.com. 2010-04-15. Retrieved 2010-11-24.
  17. ^ "TeamViewer for Chromebooks - Work Better On-the-go". TeamViewer Blog. Retrieved 2016-01-13.
  18. ^ TeamViewer iPad App Provides Remote Access to PCs David Roe, CMSWire
  19. ^ "App (Beta) for Android released". TeamViewer. 2010-11-24. Archived from the original on 2010-12-10. Retrieved 2010-11-25.
  20. ^ "TeamViewer Touch App for Windows 8 released". Teamviewer. 2012-10-29. Retrieved 2012-12-10.
  21. ^ "TeamViewer® Launches New App for Windows Phone 8". TeamViewer. 2013-06-11. Retrieved 2013-06-11.
  22. ^ Spick, Geoff, "Join the crowd", Teamviewer 4.1 (article), CMS Wire.
  23. ^ "Engadget". Engadget. Archived from the original on 31 July 2012. Retrieved 3 May 2016.
  24. ^ "Permira funds to acquire leading software firm TeamViewer from GFI Software" (PDF). Permira. Archived from the original (PDF) on 2014-05-21. Retrieved 2015-07-02.
  25. ^ "Seeing extra demand and orders amid coronavirus lockdowns, TeamViewer CEO says". CNBC. 2020-04-24. Retrieved 2020-05-12.
  26. ^ Staff, Reuters (2020-07-15). "Teamviewer buy augmented reality firm Ubimax". Reuters. Retrieved 2020-09-16.
  27. ^ "TeamViewer Introduces New Security Measures to Thwart Hacks". PCMag UK. 2016-06-04. Retrieved 2018-07-13.
  28. ^ "What happens if you play along with a Microsoft 'tech support' scam?". Wired. UK. Retrieved 3 May 2016.
  29. ^ "Man records phone scammers; listen and learn what not to do". Maclean's. (contained in audio recording)
  30. ^ "When your inbox has a surprise and it's called ransomware". GFI Blog. 2017-07-14. Retrieved 2018-08-01.
  31. ^ "Surprise Ransomware Installed via TeamViewer and Executes from Memory". Bleeping Computer. Retrieved 2016-03-23.
  32. ^ Hall, Kat (9 March 2017). "Brit ISP TalkTalk blocks control tool TeamViewer". The Register. Retrieved 16 November 2017.
  33. ^ "TeamViewer denies hack after PCs hijacked, PayPal accounts drained". The Register. UK. Retrieved 2016-06-03.
  34. ^ "Hack Suspected on TeamViewer After Users Report Unauthorized Connections - Security News - Trend Micro USA". www.trendmicro.com. Retrieved 2018-07-13.
  35. ^ "Hack Suspected on TeamViewer After Users Report Unauthorized Connections". Trend Micro. Retrieved 2016-06-03.
  36. ^ "A Letter to TeamViewer Users on the Recent Cyber Attacks". TeamViewer Blog. 2016-06-06. Retrieved 2018-07-13.
  37. ^ "TeamViewer beefs up account security after rash of PC, Mac hijacks". Retrieved 2018-07-13.
  38. ^ "TeamViewer has been hacked. They are denying everything and pointing fingers at the users".
  39. ^ Speed, Richard (10 July 2018). "TeamViewer's big in Twitter's domination-as-a-service scene". The Register. Retrieved 12 July 2018.

External linksEdit